I requested payout on August 24th,then the po changed the wait for pay from 30 to 60 days.I redeemed for gold membership with the remaining $10.00. Today,I looked at my stats and it has been made to look as though the $25.00 for cashout was never there!!
I've refrained from saying this program is a scam because I didn't want to get deleted berore being paid.However,my patience is completely gone now.Does anyone know how to reach the new owner.I would like to talk with her before screaming scam.TIA

my new stats

Earnings Statement
Cash Earnings
You have directly earned: $ 4.5190
Earnings from your Downline: (updated every 24 hrs) $ 6.1788
Your account balance after all transactions: $ 1.7841


Point Earnings
You have directly earned: 790 Points
You have earned from your Downline: 220 Points
Total available points after all transactions: 1,010 Points


Account Transactions
Cash Credits
5740.84195 points converted to c $0.0489
62.56 points converted to cash $0.0374
Sign Up Bonus $1.0000
Total Cash Credits: $ 1.0863
Cash Debits
Take $10 Cash And Upgrade To Gol $10.0000
Total Cash Debits: $ 10.0000
Point Credits
Total Point Credits: 0
Point Debits
Total Point Debits: 0
Ready to cash out?
Visit your Redemption page


Referrals
Gold Member
Bonus Referrals 1


Downline Count
Level 1 0
Level 2 0
Level 3 0
Level 4 0
Level 5 0
Level 6 0
Total: 0

I think your best bet would be to send an email to webmaster@platinum-emails.com if no reply from there within 2 or 3 days try sales@platinum-email.com

I just looked at my stats and they are the same as yesterday, I do need to contact the p/o though as Sarah didnt upgrade my account to platinum when I upgraded, the $20 deduction is in my stats right now though. I think I might do a screenshot of the stats jic

I am horrified for you ann44, I hope this is an error and nothing more serious than that.

I have been waiting well over 60 ddays now to be paid. They took out 40 from my account after i requested and my stats show no deduction of that money. Now the site is supposidly run by someone new. I have a LOT of doubt I will ever be paid. They were very fast to take my money for the pltinum membership long ago, but no such luck with any speed in payouts.
I hope you can get this all fixed, but the way that program has been run I doubt you will get any nice replies..

I just sent an email with my question and also asked for an update on the broken ref earnings. I said I would post any answer I got on the forum for all to see.

I'm waiting over 60 days too. And my account remains with a negative value!
The owner changed, but it seems the (...) is the same...

Any ideas? What to do?

I just unsubscribed! I dont have the time,energy or patience to deal with anymore cheating webmasters .One more thing I noticed before quitting.I signed up for platinum-email at the downline builder but somehow,Sarah changer my referrer to none other than sarahnjack.I dont think anyone who has requested payout will ever be paid because the program in a big SCAM!!!


edited to correct spelling

Dawn wrote back to me for a second time to say she has fixed my problem ( even though it's not updated yet?) and said again that she is working on the ref earnings problem. She seemed pleased for me to write here for her. I dont think she realised what she took on when she bought the site. I dont think she will be rude if you ask her any polite questions strictly regarding your account though.

Paid a pretty penny for a downline from Sarah at an Ebay auction. Requested redemption of $118.00 on 9/3/03. Sarah said no problem-created a redemption option for that amount and I exercised it. She said she would pay within 60 days. A couple weeks ago, Dawn takes over saying all downlines and earnings would remain intact and honored. I informed her of the redemption and she said it was Sarah's problem and she would take it up with her. Have heard nothing since.

Should 60 day period elapse without payment, I will commence suit against Sarah and Dawn seeking damages and injunctive relief. I will contact the Atty General in Illinois and request State action shutting down the site and prohibiting them from further participation in the industry. I will also request that all programs operated by Sarah or Dawn be shut down. EBAY and Paypal will also be alerted and requested to refuse their business.

I am an attorney and they will have screwed with the wrong guy.

Just got this in my e-mail


Dear Valued members,

I am sure you all know that I only took over Platinum email last week.
I purchased Platinum email without any knowledge of any bug being in
the script. I have someonbe looking at the script now & I will be paying
money out of my pocket to fix the script. Please be patient. this is no
fun for me either!
Anyone that is owed earnings, referrals etc. prior to me taking over
needs to email Sarah as she was supposed to pay everyone that qualified
for payouts before I took over.


Thanks for your patience,
Dawn:)

I thought new owners took on everything when they bought a program.I sincerely hope no one holds their breath while they're waiting for Sarah pays them.Did anyone else lose their referrals and earnings or am I the only one? Seems to me that the new owner doesn't know what she just stepped in.

edited to say... I didn't mean to say I lost referral earnings.I lost all 19 of my referrals and $25.00 of my earnings.

I didn't lose any of my DL I only have 11 first level and I earn next to nothing from them because there is something wrong with the scripts(yeah like I believe thats the reason) it's not like Sarah would cheat her members. Can someone pass the vaseline I thing all of us members need it.

Edited to add this post was made before the change in TOS and while I could change it I refuse to be controlled retroactively.

you want lost referrals?
how about 500+ disappiring overnight?
I send letter to Sarah,she answered,telling she will look in to it.
Still looking

Dawn or Sarah, I hope you're reading this!

"Earnings may be refused for any reason including but not limited to nasty posts about the site in public forums or other places public or private, starting rumors about the site, spamming, disrespect etc. Your account CAN be deleted of earnings and or deleted completely without warning if found to be doing any of the above. You choose to join platinum-email with the risks that go with any site of this nature, including but not limited to, site downtime, hackers, lost referrals/earnings. We will not be held liable should any of the above occur since it is your choice to join the site." end of quote.

Does that include posts like the following one?

I have previously posted that I dont believe anyone will EVER get paid from this program. Sooooo,maybe THATS why my earnings and referrals disappeared into thin air.BTW,you cant delete me for this post because I have already unsubscribed from
platinum-SCAM-email.