QUOTE (masterthom @ Feb 19 2010, 04:04 PM)

I am having some issues with endEarning.com and was hoping for some help or insight. I received my check and it was misplaced. It is now out of date and the bank will not accept it. I have tried to contact SendEarning via the support email with NO response. I have contact CotterWeb and the email response from them was that I needed to contact SendEarning. I have gone thru the site and there isn't any email contact information as such and this issue isn't covered in the contact us drop down information. I find it hard to believe that this issue hasn't come up before and that I am the first person to have this problem. I just want a replacement check or a credit applied to my account... if there is a fee to get this done then at least contact me and let me know.
You probably aren't going to like my reply but I don't think Send Earnings owes you either one (credit or replacement check). They sent you payment - you received it. It's not the company's fault you misplaced it and it became outdated.
So why should they pay you twice? And before you say it - yes I realize you didn't cash the check before it was no longer any good - but that is your responsibility - not Send Earnings.
And a question for you - most checks don't "expire" for usually a year - why did you wait so long after you lost it? They could have stopped payment on that check and reissued you a new one.