I got this off of the marketingpond message boards.
The following from DC:
Hello,
If you were a Premium Member and are now a Free Member, this was an accident.
Please email us with the subject Premium Member and make sure you include your username and a copy of the receipt.
We will Update your account as soon as possible.
Thank you,
DC Staff
So maybe there is hope for those upgraded members. But if I was a premium member, and fortunately I'm not, then I'd rather have a refund on my membership and just get out of the program altogether.
