Hello,
Don't know what program you're in but maybe it was the same as the case in my situation on the FillMyAccount site. The webmaster took my money for gold membership then BLOCKED my email from receiving any.
Now that the site has NEW OWNERSHIP, and NEW SCRIPTS which cost about $100. I am NOW RECEIVING EMAILS. I am going to stick it out and see how things go on the site now that I can actually EARN more than just plain daily PTCs.

Hope you start to receive emails soon.