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SelfSupportiveSolutions
:ph34r: What a delightful attitude - from the latest mail from MikesPaid4Mail: :ph34r:

"... Please don't be emailing me about this. Theres no reason that anyone shouldn't know this is happening now. Any complaints will be dealt with by deleting accounts. "

Seems like some people just see their members as a commodity. am.gif
badkitty
Not that it really makes a difference, but what was he referring to in the email?
Charlez
deleted??

they'll probably quit before he can delete them aa.gif
ruhappytoseeme
he wrote about having to change servers yet again and said he was sorry for the delays then he put in what was posted here, so if you dont read your emails then yoiu wont know that he is changing servers and if you write to him you are deleted, I suppose it is like sites that do english tests, if you read the email you wont write to him about being away but if ya dont read what was plainly written in the email subject as important info please reads (or somethinmg to that effect), and you write to him asking why there are no emails, then he is going to delete you.
dzschau
Ok, I'm not trying to offend anyone here or nothing, but why do GPT sites always changing host and servers? Why can't they find one that is suitable and stick with it?

Honestly I'm tired of the sites that are on poor host and are constantly down or very slow. I know these webmasters/webmistresses dont have lots of start up, but why can't they be hosted at a very good host that is rarely ever down. Namely Prohosting? Or doesn't Prohosting allow GPT sites?

Just my opinion.

Daniel
Scamper
What I find hilarious, is sites that list in their TOS that your account will be terminated if you complain about them. It's like saying, "Yes, we can take all your money and run, we can screw you to no end, we can treat you like crap... but if you breathe a word about it, you're the one who'll be sorry!" We are MEMBERS. We are the reason WM's get paid. Could you imagine walking into Wal-Mart and seeing a big sign posted, "IF YOU COMPLAIN ABOUT OUR MERCHANDISE, YOU WILL BE BANNED FROM THIS STORE!" It's the same concept. ai.gif
SelfSupportiveSolutions
My point exactly Scamper. Except it's not so much hilarious as bordering between funny and disgusting.
monica
If there is a problem it is no fault of the members that the webmaster did not find a good host, or ranout of money or invested badly.


I should not be made to feel bad for another person's mistake.

If you are the webmaster of a site and the site is down and people are emailing you about it, simply fix a standard letter that you can just send out to your members or direct them to an autoresponder that will at least inform them how things are going.


As webmasters we owe an explanation to the members who trust us to send themmail and later on pay them for reading it.

Instead of getting angry, I think the webmaster should realise it is his responsibility and not that of th emembers to make sure the website is running smoothly.

Me and my big mouth again!!!1 ae.gif
Scamper
QUOTE (SelfSupportiveSolutions @ Apr 3 2003, 10:11 AM)
My point exactly Scamper. Except it's not so much hilarious as bordering between funny and disgusting.

Oh, hun, I mean hilarious in the most sarcastic way, of course. It gets too old, and I get too tired, to even bother getting bitter anymore. Though, I have to say, sometimes a WM cleans up their act VERY fast when word gets out on GPF. And others... well, others just defend themselves to no end, and often, to little avail. Shrug.
ruhappytoseeme
QUOTE (monica @ Apr 3 2003, 10:12 AM)
If you are the webmaster of a site and the site is down and people are emailing you about it, simply fix a standard letter that you can just send out to your members or direct them to an autoresponder that will at least inform them how things are going.

That is what he did, it was a email sent to All of his members stating that he was changing servers (or something like that) it was a explanation to why the site is down or mails not going (altho I got paid mails today from him so maybe it is comming?) and in the subject of this email he wrote, important info (I wish I saved the email I would post the whole thing here including the subject)
Scamper
QUOTE (ruhappytoseeme @ Apr 3 2003, 10:24 AM)
QUOTE (monica @ Apr 3 2003, 10:12 AM)
If you are the webmaster of a site and  the site is down and people are emailing you about it, simply fix a standard letter that you can just send out to your members or direct them to an autoresponder that will at least inform them  how things are going.

That is what he did, it was a email sent to All of his members stating that he was changing servers (or something like that) it was a explanation to why the site is down or mails not going (altho I got paid mails today from him so maybe it is comming?) and in the subject of this email he wrote, important info (I wish I saved the email I would post the whole thing here including the subject)

I have it:


Members Update! MAKE SURE YOU READ IT!!

We are moving servers once again. This should be it after a couple weeks of
caos. 2 or three days and we'll be back in the swing of things. Sorry for the
inconvieniance once again.

Please be patient. Please don't be emailing me about this. Theres no reason that
anyone shouldn't know this is happening now.

Any complaints will be dealt with by deleting accounts.

Thanks

Mike

Theres ya go.
Hyper
Ok, I'm not trying to offend anyone here or nothing, but why do GPT sites always changing host and servers? Why can't they find one that is suitable and stick with it?
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>

This is because they either when they buy the site stay with a sorry hosting company that is over/under rated, no-name, or whatever instead of investing with a good hosting company, most ppl doesn't understand that a PTRE doesn't need 200 mb site to handle a good PTRE site... 50 mb will be fine. I have 100MB package with Dollars4email.com and I've not had any server trouble, slow loading or outtage & the owner is super friendly and quick to help! My site is fast loading etc. (Also, I'm not on a dedicate server & pay Only $12 pwer month)So If other PTRE sites would just shop around usually most programmers only charge between $15 -$25 to transfer the site, so there isn't a real reason to not get a good hosting company to begin with other than 1 of three reason that I know of...
1) lack of knowledge
2) laziness
3) U get what is paid for, not wanting to spend the extra for good atleast decent hosting and make more money for less downtime....
Just my 1/4 cent worth! :>)
Hyper
jazmyni
QUOTE (Hyper @ Apr 3 2003, 02:39 AM)
Ok, I'm not trying to offend anyone here or nothing, but why do GPT sites always changing host and servers? Why can't they find one that is suitable and stick with it?
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>

This is because they either when they buy the site stay with a sorry hosting company that is over/under rated, no-name, or whatever instead of investing with a good hosting company, most ppl doesn't understand that a PTRE doesn't need 200 mb site to handle a good PTRE site... 50 mb will be fine. I have 100MB package with Dollars4email.com and I've not had any server trouble, slow loading or outtage & the owner is super friendly and quick to help! My site is fast loading etc. (Also, I'm not on a dedicate server & pay Only $12 pwer month)So If other PTRE sites would just shop around usually most programmers only charge between $15 -$25 to transfer the site, so there isn't a real reason to not get a good hosting company to begin with other than 1 of three reason that I know of...
1) lack of knowledge
2) laziness
3) U get what is paid for, not wanting to spend the extra for good atleast decent hosting and make more money for less downtime....
Just my 1/4 cent worth! :>)
Hyper

Well sometimes it not quite that easy.....differnt scripts operate differnt on server and if they have never hosting them before they sometimes dont know they "resources" they require.

Also.....sometimes if you have a certain amount of sites on a server....and for some reason all the sites grow.....crazy....like Mikes for example has 16000 members and sends out lots of emails.....you get enough sites that explode like that....and well.....someone needs to be moved to make things work better.

Or.....if you get host that all of a sudden wants to jack up the price...or stops providing the service you think you deserve why stay???

Things are always as easy as 1-2-3


Although...I must stay....I love my host
Shelly
QUOTE (Scamper @ Apr 2 2003, 09:04 PM)
What I find hilarious, is sites that list in their TOS that your account will be terminated if you complain about them. It's like saying, "Yes, we can take all your money and run, we can screw you to no end, we can treat you like crap... but if you breathe a word about it, you're the one who'll be sorry!" We are MEMBERS. We are the reason WM's get paid. Could you imagine walking into Wal-Mart and seeing a big sign posted, "IF YOU COMPLAIN ABOUT OUR MERCHANDISE, YOU WILL BE BANNED FROM THIS STORE!" It's the same concept. ai.gif

AMEN
staley
Ok I found a 2 cents in my pocket, so I'm gonna drop them here av.gif

I really think each situation is different. Plus each webmaster is different, and can handle the public differently.

When we bought our script, it came with a dot.com name and hosting. We knew the host had several GPTR sites, so we figured it was a great choice. We've had one problem after another, and not all of them has been because we were incompitent or didn't know what we were doing. Sure, we've learned alot since we first opened our doors, and each day is new day with new experiences that we learn to deal with.

I have to admit I'm not 100% thrilled with our current hosting situation. On the other hand, I am extremely leary about changing hosts because I do not want to risk even more down time, and I don't want to cause even more headaches for our members.

And as far as deleting accounts, each webmaster has their own right I guess to handle that the way they want. I don't agree with them most of the time though. Without my members, I would have no business. Period. All the advertisers in the world would not help if I had no members to read the emails. So therefore I try to treat each of my members as I would like to be treated.

Now I do delete accounts for multiple accounts, obvious cheaters and continuous bounced emails. Inactivity is another issue we will have to deal with at some point. And if a member harrasses me, gets extremely mean or vulgar in his/her emails to me, that might warrant a closure, but I would usually warn the person first hand.

Like I said each webmaster handles things differently. Some are in it just for the money. While money is nice, I want to build a strong company infrastructure, one stepping stone at a time.

Ok, I'm done rattling....back to work...get the whip aa.gif

Beckie
kglaser
QUOTE (totallyduh @ Apr 2 2003, 11:11 PM)
While money is nice, I want to build a strong company infrastructure, one stepping stone at a time.

I really like your attitude! ab.gif
Enchanted
QUOTE (totallyduh @ Apr 3 2003, 04:11 AM)
Ok I found a 2 cents in my pocket, so I'm gonna drop them here av.gif

I like your choice of words.

ad.gif ad.gif ad.gif
HopsOfLove
That doesn't sound like Mike to me! av.gif



but there you, quite horrible really. ah.gif
No1duckie
I personally don't know Mike, but I could imagine how he feels right now. He went to change servers, it took twice as long as it should have and now he is on a server that is running way too slow. I am sure that he is just really frustrated and gets tired of people not reading the IMPORTANT emails and then bugging him (probably in not too good of words either LOL). I am sure that it is just frustration.

Different subject that really is irritating is when a company puts their site up really fast onlt to take it down in a few weeks to do UPGRADES to the scripts. Why not do them before launching? And to make matters worse it usually changes the referral URL's and the webmaster doesn't bother to tell us!
Positive_thougths
QUOTE (Scamper @ Apr 3 2003, 02:04 AM)
What I find hilarious, is sites that list in their TOS that your account will be terminated if you complain about them.

Do they excist? And if so which ones do have this in their tos?

That just s s sorry for my french.

Have a wonderful day,

Pos aa.gif
Positive_thougths
QUOTE (No1duckie @ Apr 3 2003, 06:02 AM)
I personally don't know Mike, but I could imagine how he feels right now. He went to change servers, it took twice as long as it should have and now he is on a server that is running way too slow. I am sure that he is just really frustrated and gets tired of people not reading the IMPORTANT emails and then bugging him (probably in not too good of words either LOL). I am sure that it is just frustration.

I agree I think it is frustration too and although it might not sound so nice what he writes, if every body would just simply read the mail no one would have to sent him a letter.

And that is what we are supposed to do reading mails not just clicking links.

Pos aa.gif
Billytallent
QUOTE (monica @ Apr 3 2003, 10:12 AM)
If there is a problem it is no fault of the members that the webmaster did not find a good host, or ranout of money or invested badly.


I should not be made to feel bad for another person's mistake.

If you are the webmaster of a site and the site is down and people are emailing you about it, simply fix a standard letter that you can just send out to your members or direct them to an autoresponder that will at least inform them how things are going.


As webmasters we owe an explanation to the members who trust us to send themmail and later on pay them for reading it.

Instead of getting angry, I think the webmaster should realise it is his responsibility and not that of th emembers to make sure the website is running smoothly.

Me and my big mouth again!!!1 ae.gif

i completely agree

and thats what mike does he keeps us updated with his forum

and always sends emails regarding problems, if your too lazy to read and email with the subject

IMPORTANT NEWS MUST READ

i think he has every right to terminate you

remember he has like 10k members imagine all the unnessasary work that he has to do because of members who didnt take the time to read an email and then gripe about it

keep up the good work mike
lene
maybe mike was just trying to avoid an endless stream of complaint emails over issues he's already aware exists. I'm sure he's trying as hard as he can getting the site back to what it was before and having to respond to a lot of complaints with the same content probably won't help.
I think we are all getting annoyed with it but we just gotta have some patience and hope that the site will be back up 100% soon.

I emailed him a question about advertising a little while back and it took 3 or 4 days before i got a reply for that email so i'm sure he's got plenty of stuff to deal with.
Sinisa
QUOTE (No1duckie @ Apr 3 2003, 07:02 AM)
I personally don't know Mike, but I could imagine how he feels right now. He went to change servers, it took twice as long as it should have and now he is on a server that is running way too slow. I am sure that he is just really frustrated and gets tired of people not reading the IMPORTANT emails and then bugging him (probably in not too good of words either LOL). I am sure that it is just frustration.

Different subject that really is irritating is when a company puts their site up really fast onlt to take it down in a few weeks to do UPGRADES to the scripts. Why not do them before launching? And to make matters worse it usually changes the referral URL's and the webmaster doesn't bother to tell us!

I agree with you no1duckie.
Lets give Mike a little break.

Emagine how would you feel if you must change server for 3 times.
I am not 100% sure but he probably tried Jays server witch in sloooooowww right now.
Also he have 17000+ members, and if only 5% of them write to him this is 850 emails to answer, and he has send this same answer to all members even before we asked.

Just give him few days time, and all will be just great.

And don`t forget he has the best PTR site today ac.gif
dutchtraffic
I agree most people here dont understand what it takes to run a big site.
Lotsa members send rude emails to...
Also remember 90% on the internet is trying to ripp you off including hosting compagnies.

Its easy to say for programm owners with 2500 members where is 25% active....

I spended 1500$ in hosting and optimizing it last 2 months and its still not working 100%.
So I am a bad webmaster now?
chris35
No offense Mike (mikespaid4email) you really should be sending amils like that many people wouldnt complain about your program aslong as you get things fixed as quick as you can. I am not complaining aslong as you get everything fixed and working again!!
I love your site mike keep it up!

Thanx chriscool
barbinco
Mike's a great webmaster.

I think he wrote something out of frustration and probably shouldn't have pressed the "send" button.

Let's give him a break. I doubt that he would really terminate someone's account for complaining about the server problems. He was probably just trying to get everyone off his back.
monica
QUOTE (Hyper @ Apr 3 2003, 10:39 AM)
Ok, I'm not trying to offend anyone here or nothing, but why do GPT sites always changing host and servers? Why can't they find one that is suitable and stick with it?
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>

This is because they either when they buy the site stay with a sorry hosting company that is over/under rated, no-name, or whatever instead of investing with a good hosting company, most ppl doesn't understand that a PTRE doesn't need 200 mb site to handle a good PTRE site... 50 mb will be fine. I have 100MB package with Dollars4email.com and I've not had any server trouble, slow loading or outtage & the owner is super friendly and quick to help! My site is fast loading etc. (Also, I'm not on a dedicate server & pay Only $12 pwer month)So If other PTRE sites would just shop around usually most programmers only charge between $15 -$25 to transfer the site, so there isn't a real reason to not get a good hosting company to begin with other than 1 of three reason that I know of...
1) lack of knowledge
2) laziness
3) U get what is paid for, not wanting to spend the extra for good atleast decent hosting and make more money for less downtime....
Just my 1/4 cent worth! :>)
Hyper

Every one and his last cousin is selling hosting. NOt every one can support the amount of stuff they want to put on their servers. In addition to that some people send out too many mails a day. If you have 3000 members and you send out 5 emails that is 15000 mails for the server to send out fromthat one user only. It is taxing.. and the servers become too busy sending out mail rather than doing other things. Hence we have a problem right.


Some people need to lessen the number of mails sent in a day.

For those who just have bad servers, I guess it is not thier fault. It is not economical to test the server for months before starting your business... So you really do not know what you are getting until you are too deep in to do much about it.

I have a very reliable host who supplies me with the best service ever ...and I am willing to let you know about him.

Any one who want a reliable host pm me.
Mango88
QUOTE (Billytallent @ Apr 3 2003, 04:40 AM)
QUOTE (monica @ Apr 3 2003, 10:12 AM)
If there is a problem it is no fault of the  members that the webmaster did not find a good host, or ranout of money or invested badly.


I should not be made to feel bad for another person's mistake.

If you are the webmaster of a site and  the site is down and people are emailing you about it, simply fix a standard letter that you can just send out to your members or direct them to an autoresponder that will at least inform them  how things are going.


As webmasters we owe an explanation to the members who trust us to send themmail and later on pay them for reading it.

Instead of getting angry, I think the webmaster should realise it is his responsibility and not that of th emembers  to make sure the website is running smoothly.

Me and my big mouth again!!!1 ae.gif

i completely agree

and thats what mike does he keeps us updated with his forum

and always sends emails regarding problems, if your too lazy to read and email with the subject

IMPORTANT NEWS MUST READ

i think he has every right to terminate you

remember he has like 10k members imagine all the unnessasary work that he has to do because of members who didnt take the time to read an email and then gripe about it

keep up the good work mike

I agree w/ you.

This is a GPTR program, meaning you are being paid to read your emails.

If you read your emails, then you should have no reason to contact him about it.

This is kinda like a English Test.
shayna30
QUOTE
and thats what mike does he keeps us updated with his forum

and always sends emails regarding problems, if your too lazy to read and email with the subject

IMPORTANT NEWS MUST READ

i think he has every right to terminate you



Exactly!!!!

Soooo many come to the forum, asking the same questions over and over.....when if they'd only bother to read their emails, they would know ai.gif
Mike even has it posted on the forum what is going on, yet they still ask ac.gif
Zachary
If someone signed up after the e-mail was
sent, they can't be expected to know what
is happening.
Shelly
I didn't even get the email until after I read this thread so geeze I would not
have known.However I rarely email a webmaster unless he/she is a friend
Scamper
QUOTE (SPE @ Apr 4 2003, 05:27 AM)
If someone signed up after the e-mail was
sent, they can't be expected to know what
is happening.

Ah, bah. I'm just jumping on the bandwagon (or staying on it.) I don't really have anything important to say. aa.gif
Scamper
Personally, if I were to go to a site I'd joined and find that it was down, I'd immediately go to my e-mail to see if a mail had been sent out about it. I'd have to go to my e-mail to write the WM about the site being down, so I'd likely see his mail about it, then. Mike is probably correct in assuming that if a member has been to his site, and noted that it's not running, they have probably also read the e-mail regarding that very thing--thus, they shouldn't have a reason to complain about it. Perhaps, Mike could've approached it in a non-threatening way, such as, "Complaints regarding this matter will be deleted. I will not even look at these e-mails, so, you will not receive a reply. If you harrass me about this matter, your account will be deleted." However, Mike probably wasn't thinking of the best way to articulate his e-mail at the moment. He probably just wanted to make a strong point! aa.gif
cherylwaldrop
well read this... just sent....

Thank you for opening this mail and reading it. This mail is not directed for any one member. It is sent to everyone. So if parts of this mail does not concern you than please forget about it.

Some things are covered below. Please read them and see what applys to you.

1. Starting today i am going back to converting all points to cash once per month. I will do this on the last day of every month. I'm having trouble keeping up with all the redemptions for this.

2. For support issues in forums. From this point forward, support in forums will only be dealt with in my own forum. And JOF's. Anything in any other forum will be ignored. Including the Get Paid Forum.

So here are the only two places for forum support.

Monster PTR Forums.
http://www.clix-monster.tk/forums/index.php

JOF's
http://www.jaydillar.com/forums/

3. Any questions sent to me that are already answered in the FAQ or Terms will be ignored and deleted.

4. Any support requests that come in any language other than english will be ignored and deleted.

5. Any person that emails me with rude comments, bad language. Will have their accounts removed with out compensation. Any person that continues to annoy the ###### out of me on a daily basis. Will have their accounts removed with out compensation.

I don't spend 18 hours a day on line working to put up with abuse from anyone.

6. Absolutetly no emailing me telling me how you think i should run the program. If you want to run a PTR i will sell you one at http://www.monsterwebhosts.com and you can run your own.

I have no problems with polite suggestions. But don't be pushy.

And Lastly.

7.Make sure you read the mails i send. Don't just go straight to the paid links. It's called "Paid To Read Email" for a reason. And if you hit a negative value link sometime because you don't read right before it where it says "do not click this or you lose money" then guess what. That'll be tough for you. You can consider it a pay cut for not doing your job.

Thanks

Mike

since he's ignoring this forum i guess i'm safe in posting here, but isnt' this polite???
kittysdoc
I can understand the bad language, rude comments and abuse bit...nobody should be subjected to that...I wouldnt stand for it either..there is just no need for it....but his email is not really the way to go public relations wise, must of taken a lot of hassle from people for him to send out this sort of email.
Ok, some big changes needed..these things take time..Patience is the name of the game..some people have it...some people dont...the people that dont all know where the unsub button is....have patience
Thats my 2 pence worth...oh and I'm not a member either.
temer
It's almost the same in some dictator countries; if you don't worship authorities and complain, you get a bullet in your head av.gif ab.gif
Ridiculous! -_-
Scamper
Does anyone else find it strange that there was no mention of referral earnings not moving? Unless I'm the only one still having this problem, but... I don't think so.
cherylwaldrop
hey,, i quit!!! told him to take my earnings and use 'em for either charm school or anger management classes.

i'll stick with the paid to read's and paid to click's who have webmasters that don't send hate mail, don't mind suggestions, and are NICE!!
everytime i've had a problem that was caused on his end and notified him, i got a snotty reply. i don't tolerate abuse from my family or my friends, so why should i take it from a webmaster i don't even know and would not care to???

his members are the one's who are making him money. i refuse to be one anymore.....................
Scamper
"For support issues in forums. From this point forward, support in forums will only be dealt with in my own forum. And JOF's. Anything in any other forum will be ignored. Including the Get Paid Forum."

Why would Mike be answering questions in Jay's Forum? I'm confused... They're not the same person, are they?!?!?! ao.gif ao.gif ao.gif
Scamper
QUOTE (cherylwaldrop @ Apr 10 2003, 02:06 AM)
hey,, i quit!!! told him to take my earnings and use 'em for either charm school or anger management classes.

i'll stick with the paid to read's and paid to click's who have webmasters that don't send hate mail, don't mind suggestions, and are NICE!!
everytime i've had a problem that was caused on his end and notified him, i got a snotty reply. i don't tolerate abuse from my family or my friends, so why should i take it from a webmaster i don't even know and would not care to???

his members are the one's who are making him money. i refuse to be one anymore.....................

He's going to find that happening more and more often, too, I'm afraid--especially with new members with nothing to lose. I fear for my downline! Not that it matters... doesn't seem like I earn anything from it, anyway. ah.gif
jazmyni
QUOTE (Scamper @ Apr 9 2003, 06:07 PM)
"For support issues in forums. From this point forward, support in forums will only be dealt with in my own forum. And JOF's. Anything in any other forum will be ignored. Including the Get Paid Forum."

Why would Mike be answering questions in Jay's Forum? I'm confused... They're not the same person, are they?!?!?! ao.gif ao.gif ao.gif

No Jay and Mike are not the same person
kittysdoc
QUOTE (jazmyni @ Apr 9 2003, 07:20 PM)
QUOTE (Scamper @ Apr 9 2003, 06:07 PM)
"For support issues in forums. From this point forward, support in forums will only be dealt with in my own forum. And JOF's. Anything in any other forum will be ignored. Including the Get Paid Forum."

Why would Mike be answering questions in Jay's Forum? I'm confused... They're not the same person, are they?!?!?!  :blink:  :blink:  :blink:

No Jay and Mike are not the same person

are they twins? lol...J/k ad.gif
kglaser
QUOTE (cherylwaldrop @ Apr 9 2003, 11:15 AM)
well read this... just sent....

Thank you for opening this mail and reading it. This mail is not directed for any one member. It is sent to everyone. So if parts of this mail does not concern you than please forget about it.

Some things are covered below. Please read them and see what applys to you.

1. Starting today i am going back to converting all points to cash once per month. I will do this on the last day of every month. I'm having trouble keeping up with all the redemptions for this.

2. For support issues in forums. From this point forward, support in forums will only be dealt with in my own forum. And JOF's. Anything in any other forum will be ignored. Including the Get Paid Forum.

So here are the only two places for forum support.

Monster PTR Forums.
http://www.clix-monster.tk/forums/index.php

JOF's
http://www.jaydillar.com/forums/

3. Any questions sent to me that are already answered in the FAQ or Terms will be ignored and deleted.

4. Any support requests that come in any language other than english will be ignored and deleted.

5. Any person that emails me with rude comments, bad language. Will have their accounts removed with out compensation. Any person that continues to annoy the ###### out of me on a daily basis. Will have their accounts removed with out compensation.

I don't spend 18 hours a day on line working to put up with abuse from anyone.

6. Absolutetly no emailing me telling me how you think i should run the program. If you want to run a PTR i will sell you one at http://www.monsterwebhosts.com and you can run your own.

I have no problems with polite suggestions. But don't be pushy.

And Lastly.

7.Make sure you read the mails i send. Don't just go straight to the paid links. It's called "Paid To Read Email" for a reason. And if you hit a negative value link sometime because you don't read right before it where it says "do not click this or you lose money" then guess what. That'll be tough for you. You can consider it a pay cut for not doing your job.

Thanks

Mike

I don't have any problems with anything in this letter, with one possible exception: What if you make a suggestion that you worded as politely as you could, that you consider polite, and maybe he would consider it rude, then he would delete you? That doesn't seem fair.

The rest of the letter sounds reasonable to me.
SelfSupportiveSolutions
QUOTE (cherylwaldrop @ Apr 9 2003, 11:15 AM)
....

5. Any person that emails me with rude comments, bad language. Will have their accounts removed with out compensation. Any person that continues to annoy the ###### out of me on a daily basis. Will have their accounts removed with out compensation.


I have to say this point at least seems a bit hypocritical, assuming the ###### originally said some rude word.

Then there's also the issue of email reliability. Like it or not, some emails don't get through to people, and it's not just due to people deleting them. A lot of ISP's have SPAM filters that delete mails before they even reach people. So warning people with a single email is not sufficient in my opinion. AS someone else said, what would be wrong with saying such emails would be ignored, and repeat offenders deleted?

I think too many people, webmasters or not, forget they are talking to real human beings when they send emails. Real human beings are easily offended, all in different ways.
Scamper
QUOTE (SelfSupportiveSolutions @ Apr 10 2003, 06:32 AM)
QUOTE (cherylwaldrop @ Apr 9 2003, 11:15 AM)

....

5. Any person that emails me with rude comments, bad language. Will have their accounts removed with out compensation. Any person that continues to annoy the ###### out of me on a daily basis. Will have their accounts removed with out compensation.


I have to say this point at least seems a bit hypocritical, assuming the ###### originally said some rude word.

Then there's also the issue of email reliability. Like it or not, some emails don't get through to people, and it's not just due to people deleting them. A lot of ISP's have SPAM filters that delete mails before they even reach people. So warning people with a single email is not sufficient in my opinion. AS someone else said, what would be wrong with saying such emails would be ignored, and repeat offenders deleted?

I think too many people, webmasters or not, forget they are talking to real human beings when they send emails. Real human beings are easily offended, all in different ways.

Or, they just don't care that they're talking to real people with real feelings... I used to have a phone job... Let me tell you, when people can't see your face, they can be down right nasty! I've left many-a-forum due to this very reason. You've got a point.
ruhappytoseeme
there was no bad word , he had the #### in the email
staley
QUOTE (Scamper @ Apr 9 2003, 12:07 PM)
"For support issues in forums. From this point forward, support in forums will only be dealt with in my own forum. And JOF's. Anything in any other forum will be ignored. Including the Get Paid Forum."

Why would Mike be answering questions in Jay's Forum? I'm confused... They're not the same person, are they?!?!?! ao.gif ao.gif ao.gif

Mike has a support folder at Jays because he is hosting from Jays.

Beckie
Shelly
I find it amusing that people are defending Mike's behavior but other webmasters get raked over the coals for the same behavior
SelfSupportiveSolutions
QUOTE (ruhappytoseeme @ Apr 10 2003, 07:25 AM)
there was no bad word , he had the #### in the email

Must be some filtering going on at your mail provider. I received the mail and it had the word for the opposite of heaven where the #### is. No big deal to me, but I understand some people call that a naughty word. ao.gif

Also, the old defense of "you know where the unsub button is" is silly in my opinion, at least in this case. I don't think it applies when the 'rules' get changed on you. For example, someone has been a member for a long time, getting somewhere close to payout (note Mikes has a VERY high payout figure), then stuff like this happens, it doesn't seem fair to say, 'well unsubscribe if you don't like it'. ah.gif

Like it or not, it shows a complete lack of public/customer relations skills.
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