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dutchtraffic
Removed my account with 75$ dollar in it.
I am not a ###### that cheats!


Your CompactBanner account has been canceled because of fraudulent activity.
Please remove our HTML code from your website.

Traffic Quality Monitoring System

CompactBanner.com

http://CompactBanner.com
compactbanner
Hi Robert,

First of all I would suggest you calm your little self down! You not only posted liable statements in a forum(which I have already made a copy of) but you emailed me and made several threats. I do not know you from Adam, but I do NOT and will NOT take threats lightly from anyone.

Had you mailed me a half way decent letter I would have told you why your account was cancelled and would have reinstated it.. But after threatening me and then calling this company and some other company a scam your account will not be reinstated.

You cannot actually THINK that advertisers wish to use autosurf programs, can you? These programs are CHEATING and you have just said you do NOT cheat.. Well, maybe I am wrong but I assume you do know what these autosurfs are, dont you?

I am even willing to give you another chance as long as you retract your statement and give me a good explanation why you are promoting and using autosurf programs? I think this is fair enough now the ball is in your court.

We are a nealry 3 year old company and have many 1000s of happy customers and Im not afraid of taking steps further if you continue to slam CompactBanner.Com.. Again, the ball is in your court. You have my email.

Thanks,

CompactBanner Support Team
matois
Well gee....any person who reads well can go to the Dutch Traffic website and see in 30 seconds that it's an autosurfer....

And as an advertiser, I've had decent results from some autosurfing programs. So, you can make your statement about advertisers not wanting autosurfing to be advertisers less one aa.gif And since you're so keen on what advertisers think and feel, I don't care for your programs as they tend to crash the browser, and some of YOUR advertisers promote spyware and scumware.
Juliette
I'd like to know Mr Compact Banner (of whom I find most annoying and intrusive)

Why did you accept dutchtraffics site if you didn't want to be affiliated with these sort of "autosurf" places?

I've seen all to often affiliate companies that let people build up there earnings then cancel them once they reach payout saying "oh sorry we don't like your site" or "you bought us the wrong kind of traffic"

well I'd like to say isn't it your job to monitor/accept new signups? shouldn't you had said then it was a problem.. how can you expect people not to be majorly annoyed and not to let others know??

I feel places like yourself are RIPPING OFF others.

thats MTCW.
compactbanner
Im not ripping off anyone. Advertisers request not to have these type sites.. We have many new sites daily and this one somehow slipped the crack. His payment will be sent regardless of his cancellation. Now if you think this is bad behavior I am sorry.. But I do NOT take threats lightly from anyone.

I myself have advertised on autosurfs and had fairly good luck. But OUR advertiser request NOT to be used on them. Simple as that.. Doesnt matter what myself or anyone of you think.

Im not sure why anyone has posted anything negative to me after my reply as I havent done anything to warrant it.

I am sorry if people disagree with not being able to use autosurf but thats the way it is. And NOTHING in our email told him he would not get paid. That was another liable statement by this person. I myself will pay him right now via paypal if that is what he wants. But his site cannot be used anymore.. NOthing I or anyone can do about that.

Thanks,
CompactBanner Support Team
cortega26
If using autosurf program is cheating (which is NOT so far I know) why don't post in your Help/FAQ/Statements or such BEFORE making people loose his time and effort?

How do you call yourself if you let people cheat and then tell you won't pay them?, you think you are being fair?... I don't think so. You are being as cheater as anyone using autosurf if you DO STATE here that this is cheating BUT DON'T DO IT in the FAQ page of your site!.


Compactbanner Statement
--------------------------------------

We pay based on a CPM model. You will be paid for every 1000 banner ads diplayed within CompactBanner. Rates vary from 0.20$ to 0.50$ per 1000 ads with an acceptable click-through rate. Currently we are paying $.41/cpm for banners with ONE Pop Up and $.20/cpm for banners without any pop ups. We pay for US traffic and occasionally have deals for international traffic as well. Advertisers have repeatedly told us they do not wish to have international traffic or pay for any international traffic most of the time.

--------------------------------

I wrote an email about a year ago asking what is an "acceptable" click-throught in numbers because this is VERY VAGUE if you didn't noticed yet. And what did I get from the CompactBanner?... ABSOLUTELY NO ANSWER, NOTHING!.

Then who is cheating here?, maybe the same one using vague information when numbers are involved. Very honest, eh?.

Ps: Do not bother in saying me anything about slander or something. I have a lot lawyers in my family and I know what's slandering and what is not. A lawyer will tell you that you're not being very serious when you say "acceptable..." when you're speaking about amounts and money, because "acceptable" doesn't have any numerical value.

Compactbanner RIP
matois
OK so you're taking care of Dutch and that's good.

But since you poked your head in here, please do answer why you permit scumware and spyware on YOUR program, and why your "frames" (for lack of a better word) are so unstable. I don't have problems with any other programs, so the excuse about it being my system is moot.
compactbanner
Okay, there are too many mails for me to answer here.. But here it goes..

I have already sent payment in FULL to this person. WE have around 300 to 400 sites daily that register with our program. Sometimes they slip the crack. It was NOT his fault and this is why he was paid in FULL> But we cannot use these sites. Autosurfing is not what advertisers want. And it makes since to me as well.

There were other questions posted here to me as well and Im not in a position to answer these as I am not for sure.. I do know there is really no acceptable click-thru limit as it just varies on the amount of US traffic you have.

WE have had trouble with scumware being loaded on our NON pop codes as well as other situations as well too.. WE work our hardest to resolve these in a timely and efficient manner.
WE have had very few sites say the CompactBanner.Com code causes trouble but not many. Im willing to come here and answer questions on a daily basis to help solve some of these issues if this is allowed here.. Is this allowed? Is there a certain place that can be setup for me to answer questions in once or twice daily?

Im sorry I cant answer all these questions but if I get a link setup so I can answer questions I can forward these to the proper departments each day and then post the answer back in the forum..

Thanks,
CompactBanner Support Team
Juliette
http://www.getpaidforum.com/joinus.html

register yourself to get a company support folder aa.gif
liadin
QUOTE
Your CompactBanner account has been canceled because of fraudulent activity.


I have been reading this forum for quite a while. I do not post much, I mostly read and learn. However, this time I would like to throw my 2 cents into the ring.

When people are cancelled for suspicious, fradulent, or other activities it always seems as though they get brief emails. Wouldn't it avoid a lot of problems if people went into more detail?

For example if CompactBanner had said:

Your account has been cancelled because of the use of AutoSurf type programs. Our members have expressed that they do not wish to be on these type of programs. However, we will send you the monies you have earned to date. If you have any questions or comments please contact us.

Wouldn't something like that have been accepted better and stopped all this anger and confusion?

Just my opinion and thoughts on this matter.

Lia
Zombie Master
compactbanner I would advise you to place within your Terms that autosurf sites arent allowed, you currently dont have it there.

Also, really making yourself an US only country with advertising it limits you quite a bit.


As to making anyone liable for comments made on this forum about your site. If you do something to anger a person, they have every right to make comments about it. As some have said here, closing their account without even checking to see what site they are was bad for your image. You should check first, then when it was discovered what his site was told him. You even stated within your Terms that you would suspend the account if fraudulent activity was found. Closing an account and suspending are two different things.


As to the paying him, you are only doing so because you are afraid of the truth. Sorry, that's just my opinion, and try and take me to court over that. Freedom of speech overrules ac.gif
cortega26
QUOTE (compactbanner @ Mar 9 2003, 01:55 AM)
There were other questions posted here to me as well and Im not in a position to answer these as I am not for sure.. I do know there is really no acceptable click-thru limit as it just varies on the amount of US traffic you have.

If you get 300 mails/day you should get enough people answering mails. I never get a single answer from Compactbanner.

Sorry but this still VERY VERY VAGUE. How can anyone trust in someone who reserve the right to say this acceptable and this is not?!???. We are talking about numbers, so when you find a REAL ANSWER to my question come here to tell me again you want to do things well.

If you DO NOT want to accept autosurfers you MUST state it in your website, no wait AFTER people reach his/her payment to cancel his/her account, because guess what?, that makes YOU A CHEATER. Yes you're cheating people by letting them using the autosurfers that you don't want them to use it just to cancel their accounts later.

Come here with FACTS and not with nice speeches.
compactbanner
Okay, i signed up for a Company Support Folder.. I am on my way to sleep now so will start checking this tomorrow.

Thanks,
CompactBAnner Support Team


PS.. Sorry for the strange introduction to myself but I do not and probably will never like threats.. When I receive mails telling me to watch out, etc.. I do not take it lightly..
cortega26
QUOTE (liadin @ Mar 9 2003, 02:06 AM)
QUOTE
Your CompactBanner account has been canceled because of fraudulent activity.


I have been reading this forum for quite a while. I do not post much, I mostly read and learn. However, this time I would like to throw my 2 cents into the ring.

When people are cancelled for suspicious, fradulent, or other activities it always seems as though they get brief emails. Wouldn't it avoid a lot of problems if people went into more detail?

For example if CompactBanner had said:

Your account has been cancelled because of the use of AutoSurf type programs. Our members have expressed that they do not wish to be on these type of programs. However, we will send you the monies you have earned to date. If you have any questions or comments please contact us.

Wouldn't something like that have been accepted better and stopped all this anger and confusion?

Just my opinion and thoughts on this matter.

Lia

I couldn't agree more with you. That's totally and completely right.

As for Jaikula's post, he's right too. Canceling and suspending are TWO VERY DIFFERENT THINGS, especially if you're being accused of fraudulent activities. The unique fraudulent thing here is the Compactbanner statemente, that's is fraudulent.

Besides when you cancel an account for fraudulent activities you obviously don't pay that member. You are only paying him because you're affraid of the bad advertising. GetPaidForum have 8,000 members and obviously you know what that means to your company. In fact if you don't STATE in your website that you DON'T ALLOW AUTOSURF program I will be opening an account and running with an autosurf program cause there is NOTHING in your site saying that this is forbidden/prohibited.

Hope you like my 4 cents.
compactbanner
cortega26,

I didnt say I get 300 emails a day.. I said signups.. I am the one responsible for answering all emails.. Im not sure why I didnt respond to your as it was a very simple issue.

WE do NOT require a set CTR.. I thought I already said that.

Advertisers have repeatedly told us autosurfs are cheating type software.. WE say clearly no cheatig programs are allowed.. I will have the site updated to include no autosurfs now.

Am I getting old or is everyone here just in a bad mood? What have I, myself done to really cause people to slam me like this.. Makes me wonder if it is a good think to open up a support folder..

I didnt come here in the first place to answer any questions so my speech was well intended. I have just now said I will answer questions so please get off my back for a while as I already said some questions I am not able to answer and will have to find out from other sources.. Okay?

Thanks,
CompactBAnner Support Team
Juliette
be aware.. people are always going to ask questions that you may not want to answer..

when it appears a company may have something to hide people want to get to the bottom of it

its human nature..

This thread should show you or your "company" that you have issues with your site/banner that you need to address urgently so this type of thing does not happen again..

PS - and no I'm not angry I can just see exactly where Dutchtraffic coming from and feel I addressed valid issues
Zombie Master
QUOTE (compactbanner @ Mar 9 2003, 04:47 PM)
Advertisers have repeatedly told us autosurfs are cheating type software.. WE say clearly no cheatig programs are allowed.. I will have the site updated to include no autosurfs now.

Auto surf are in NO way cheating programs. They are surf programs like anything else, just saves someone from pressing the continue button to go to the next site. If your advertisers are saying that then they themselves are liable from every autosurf site on the internet.
compactbanner
cortega,

Geez.. Look..

OUR QA team found this site and cancelled.. They cancel several a day usally for worse reasons than this. We would normall not pay him. But after finding out why he was cancelled I realized his site was accepted as it is now. I myself said I would pay him as it was our fault his account was ever even setup and he used his bandwidth for our services.. He deserved to be paid for what he used and he was paid.

Now, another thing. Everyohe seems to think that if someone signups with a url they use this.. 99% of our cheaters signup with one url and use another.. this is what makes it hard.

Now dutchtraffic did NOT do this.. It was only the autosurf that we have been told not to use. He was paid because it was our fault the QA team did not catch this when he signed up.. Sometimes things slip thru the cracks and when something goes against what advertisers do not want our QA team does and will not ask questions.. They use their own disgression to cancel or suspend.

Now, I myself thought auto surf was just like other cheating so I will add in Terms that these type programs cannot be used any longer..

Is that better..

Geez.. I have a major headache.. IM going to sleep..
compactbanner
jaikula,

Actually, any surf programs are not well liked but advertisers either.. I thought everyone already knew this years ago.. Actually, i never seen this autosurf program.. maybe i will download and see. where is one i can download and test.. but seems to me if it automatically goes to next site what stops viewer from setting it up and watching tv for 2 hours while it surfs? Seems to me to be just like the old surf bar cheat programs.. but just my 2 cents..

Ill check it out myself..

Okay, im going to sleep for sure now before my wife gets too mad..
cortega26
Ok, now we are understanding each other.

I admit it, I was in the bad mod because I never got an answer from you and when read the dutchtraffic post I was angry.

Anyway, to your QA team: try to track better the problems.

To you (you said you answer mails): be more specific when answering people and try to always have an answer for the mails sent to compactbanner.

Lastly, you said there is no acceptable click-thru, so it depend on US surfers, sorry but this is still not clear for me:

If I get 80% of US people surfing in my site and only 0,01% click-thru, do I get paid?

If I get 10% of US people surfing and get a 1% click-thru, do I get paid?

If I get a lot of american people surfing my site but a very low click-thru rate, do I get paid?

Can you see the difference between the first two questions and the third one?, if so, are you following me now?.

I (as anyone else I think) like things CLEAR, if you're clear with your statements you'll gain a good reputation here and everywhere.

Have a good night.
liadin
Tonight is getting expensive........another 2 cents.

I think that people throw around the word cheating, fraudulent, and scam a little to easily.

He had no intention of cheating your system. Mirriam Websters defines cheating as:

1 : to deprive of something valuable by the use of deceit or fraud
2 : to influence or lead by deceit, trick, or artifice
3 : to elude or thwart by or as if by outwitting

There was no deceit, fraud, trickery or outwitting here. It was a simple case of your rules not being clear. You can not be evasive in your terms or rules. They must be clear or concise or you must be willing to accept the ramifications of people not understanding your implications.

Download an autosurf? You sign up for an autosurf there is no downloading involved. Perhaps you should check out the site a little bit more before you make judgements on it.

Lia
cortega26
QUOTE (liadin @ Mar 9 2003, 02:39 AM)
It was a simple case of your rules not being clear. You can not be evasive in your terms or rules. They must be clear or concise or you must be willing to accept the ramifications of people not understanding your implications.

Lol lia, I think I won for 1 minute ae.gif... LMAO ad.gif ad.gif ad.gif
liadin
Dial up is soooo slow - it takes pages forever to load. ac.gif I have to go click so I can earn another two cents ad.gif
compactbanner
Ill try and respond to these last few issues in this one message..

I for one, did NOT make the decision to not accept auto-surfs.. that is our advertisers or we do NOT get paid and then NO one gets paid. I just gave my opinion on the subject. I myself was a big surf bar user when it was going good a few years ago.. And programs that made the bar keep going was cheating.. I see no diff between the two.. But doesnt matter as its not my decision..

To cortega,

we do NOT require a specific CTR. Our advertisers pay us for ONLY US traffic and depending on the advertisers currently in queue can vary from a frequency cap of 1 per 4 hours to 1 per 24 hours.. We also are testing international advertisers but not much luck in getting paid and most big advertisers in the US do not pay for international traffic.. I wish they would but they have no results so I see their point.. So to answer your question you get paid for all your US traffic that our advertisers show their ads on your site.. some days bigger than others depending on the queue and the frequency cap. Does this help? AGain, we do NOT require a certain CTR, there is no minimum limit!
compactbanner
One more thing.. I have just talked with our QA guy and he said he did NOT cancel these.. They are in process of fixing an email problem. It was suspended and not cancelled but the link mailed the cancellation mail to the members.. DutchTraffic can use this program if he wants but he needs to not promote the autosurf program on the site. IF he does not want to use us after what happens I understand and he can cancel his account on his own terms then.

Thanks,
CompactBanner Team
Brian11007
CompactBanner- i dont know of your program, but what u have been saying to everyone is horrible... not once, that I have read did you appologize. Also, when u tell someone to "calm their little selves down", that is very mean. From what i have read in this thread, you are a jerk. If u were a nice person, your would have the decency to reopen accounts of who dont deserve to have their accounts closed. People who cheat, get away with it and people who don't cheat end up getting their accounts closed. I will never support your program(s).

- Brian
compactbanner
Brian,

I have already posted his account was reinstated and if he wants to keep it he can but cannot promote the autosurf programs.. There is nothing I can do about it. If I was a big advertiser I would probably have a problem with it as well. I have also stated a few times it was NOT his fault. And was paid and account reinstated.. What else do you want me to do?

Oh, i know..

DUTCHTRAFFIC, IM SORRY..

Im just the messenger here and was the one spending the last 2 hours clearing up the mess. So I obviously care about people..

About my calm your self down statement.. It is not fun to read an email threatening you and saying its not over.. I dont know, i realize he was upset but we have had threats like that before because we cannot accept sites from certain countries a couple of years ago and they took our servers up and down for a few weeks, so I have to take all threats seriously. I Hope you at least understand taht. He could have sent a nice email and it would have been cleaned up the same way..

I have always been told by other program owners to NEVER go to forums and I never understood why.> I do understand now.. I work full time 2 jobs and work my tail off and dont deserve to be slammed for doing whats right. Why cant people here be nice and find out the details before bashing others? It makes no sense to me..

Anyways, I have apologized, paid him, reinstated his account if he wants it back.. What the heck am I supposed to do now?

CompactBanner Team
dutchtraffic
You've Got Cash!

Compact Banner just sent you money with PayPal.

Compact Banner is a Verified buyer.

Payment Details


Amount: $77.37

Transaction ID: %%%94012M

Subject: CompactBanner.Com Payment

Note: Here is your CompactBanner payment after cancellation. We can not use autosurfs and when site was reviewed it slipped through the cracks. Was NOT your fault it was accepted thus you should be paid for what you have earned..

Thanks,
CompactBanner.Com


I am not using my dutchtraffic.com itself to gain views.
Itsa on the dutchtraffic frontpage I have no control who promotes me,
like ALL OTHER PROGRAMS that use a referral system.

I am pretty sure 75% on all members of the compactbanner system is using autosurfs or gets some hits from a autosurfer.
You arent able to track them as long they put them on the own site.

I have at least 400 members in my database using a autosurf+a compacbanner/saybyebye on the page.
Its not possible to track them down for you as long they have a code on their own site.
The only way is to work with a % clicktru that should be shown on the site.

I got paid by compactbanner twice now and many other people got paid aswel.
The reason I posted this here because your mailer called me a cheater which is very offending.
- If you call me a cheater I will call you a scam...
- If you are fair I will praise you and try to get referrals in.

I have never had any problems with support mail, all mails got answered within 24hrs.
Just if someone call me a cheater/abuser I dont see why I should contact them....


So I really like to know how you can track autosurfers if the code is on a page that isnt a autosurfer.
And I also dont understand if for example a paid email has a compacbanner on the page....and a member will promote
that site on a autosurfer, what will happoen to the account of the owner of the site???
matois
"download an autosurf program"
"advertisers don't like surfing programs"
"autosurfing is cheating"

CB, please educate yourself about this industry. You are doing your advertisers a GREAT disservice with your remarks that show you don't have a clue how things work. I hope many of your advertisers read this, and I hope many of the loyal members here spread the word that you don't know very much about this industry yet come off as "the advertiser's trusted advisor!." Even outside the GPT industry, advertising sales that count on any kind of clickthrough have set, defined rates. Check out the players -- the knowledgeable ones -- doubleclick, HTTPads, ValueKlik, and others -- those that get serious ad money from serious advertisers. We aren't talking tens of dollars, we're talking millions.

Slipping through the cracks is something to be expected to happen ONCE in a while. I would say on average, 50% of the CB banner attached sites I visit have scumware or spyware, non-working banners, or crash the browser. That's not very good for your advertisers. If you want to run a reputatble program, you need to rethink your QA and your policies. You admitted outright that "people use a different URL" when they sign up. Perhaps instead of blaming those select few unscrupulous people, you should invest in some scripts that would randomly and continuously check for mismatched URLs. Seeing that come from you, there's no way you'd ever get my ad dollars.

You know what they say.....negative feedback about a business travels hundreds of times faster than positive feedback.

Congratulations! You just put your attitude, inexperience, and reputation in front of 8000+ people, and that number will grow exponentially in the coming weeks.
dutchtraffic
QUOTE (compactbanner @ Mar 9 2003, 01:26 PM)
Hi Robert,


Had you mailed me a half way decent letter I would have told you why your account was cancelled and would have reinstated it.. But after threatening me and then calling this company and some other company a scam your account will not be reinstated.

Sorry I didnt know saybyebye is another compagnie which is not yours, like you are posting here.
Then please tell me why are compactbanner + saybyebye registred to the same name?????
I dont wanna be rude, just if you say" some other compagnie" .




Compactbanner:

Registrant:
compactbanner.com
P.O. Box 474
San Saba, TX TX 76877
US

Domain name: COMPACTBANNER.COM

Administrative Contact:
Carlson, Jerry support@compactbanner.com
P.O. Box 474
San Saba, TX TX 76877
US
915-372-4143
Technical Contact:
Carlson, Jerry support@compactbanner.com
P.O. Box 474
San Saba, TX TX 76877
US
915-372-4143




Saybyebye
Registrant:
carlson, jerry (GKFKGWFZOD)
P.O. Box 474
San Saba, TX 76877
US

Domain Name: SAYBYEBYE.COM

Administrative Contact, Technical Contact:
carlson, jerry (PNUPHAKODI) jerry@adoptimal.com

P.O. Box 474
San Saba, TX 76877
US
915-372-4143



:ph34r: :ph34r: :ph34r: :ph34r: :ph34r: :ph34r:
Zombie Master
QUOTE (dutchtraffic @ Mar 9 2003, 07:48 PM)
QUOTE (compactbanner @ Mar 9 2003, 01:26 PM)
Hi Robert,


Had you mailed me a half way decent letter I would have told you why your account was cancelled and would have reinstated it.. But after threatening me and then calling this company and some other company a scam your account will not be reinstated.

Sorry I didnt know saybyebye is another compagnie which is not yours, like you are posting here.
Then please tell me why are compactbanner + saybyebye registred to the same name?????
I dont wanna be rude, just if you say" some other compagnie" .




Compactbanner:

Registrant:
compactbanner.com
P.O. Box 474
San Saba, TX TX 76877
US

Domain name: COMPACTBANNER.COM

Administrative Contact:
Carlson, Jerry support@compactbanner.com
P.O. Box 474
San Saba, TX TX 76877
US
915-372-4143
Technical Contact:
Carlson, Jerry support@compactbanner.com
P.O. Box 474
San Saba, TX TX 76877
US
915-372-4143




Saybyebye
Registrant:
carlson, jerry (GKFKGWFZOD)
P.O. Box 474
San Saba, TX 76877
US

Domain Name: SAYBYEBYE.COM

Administrative Contact, Technical Contact:
carlson, jerry (PNUPHAKODI) jerry@adoptimal.com

P.O. Box 474
San Saba, TX 76877
US
915-372-4143



:ph34r: :ph34r: :ph34r: :ph34r: :ph34r: :ph34r:

The person did say in a later post that they were just the messenger.

But saying 'some other company', even when you work for them shows you dont know the company that well...

CODE
Registrant:
GlobalMediaTeam
P.O. Box 474
San Saba, TX TX 76877
US

Domain name: ADOPTIMAL.COM

Administrative Contact:
   Yeager, Derrel  sales@adoptimal.com
   P.O. Box 474
   San Saba, TX TX 76877
   US
   8178815187
Technical Contact:
   Yeager, Derrel  sales@adoptimal.com
   P.O. Box 474
   San Saba, TX TX 76877
   US
   8178815187


Registration Service Provider:
   WSM Domains -Allegiance Telecom, domainsupport@wsmdomains.com
   1-800-455-1795
   509-479-0275 (fax)
   [url="https://www.wsmdomains.com/help/support.html"]https://www.wsmdomains.com/help/support.html[/url]
   outside the US and Canada, call 781-478-1673


Registrar of Record: TUCOWS, INC.
Record last updated on 30-Dec-2002.
Record expires on 30-Dec-2003.
Record Created on 30-Dec-2001.

Domain servers in listed order:
   NS1.RACKSHACK.NET   207.218.223.132
   NS2.RACKSHACK.NET   207.218.223.162
compactbanner
Did I say I owned these sites? Did I say i was in charge? No I didnt. Not one time.. Saybyebye uses same adserving and hosting provider.. I do support for CompactBanner and SayByeBye but when calling one site a scam and another I thought was a bit farfetched. Anyways, this is over.. Why cant you guys just drop it as I will not be answering any more questions here. You guys try to find anything you can to run down a company..

AFter getting up this morning and reading this I realize this forum is not worth it. Too many people that I do not want to have to deal with.. I resolved the case with Robert but do not want to deal with any other of you guys.. I could have been great assistance here but I dont have to listen to this stuff, I do NOT deserve it.

btw, I have researched the autosurfs.. In my opinion it should be outlawed by any advertisers who sees it. It is almost similiar to a program called companion bar that closed a year or so ago but instead of having security to stop cheaters it allows you to go outside and work or do whatever and still earn credits.. Its only my opinion and its not too important but regardless of what I think we are having to suspend all sites that promote this product.. But will be impossible to check all in a timely manner.

Why cant you just do normal surfing and click the continue button this would save many a major problem with advertisers.. Its funny this forum is for get paid programs which most of the pay comes from advertisers and you are running a program that greatly reduces legitimate views for advertisers. yes, it can work for some but most will get poor results..


See ya..

CompactBanner
compactbanner
matois,

How many times do I have to post this? I did NOT make this decision.. But after running this and seeing how it works I would definitely understand why advertisers dont like it.. If people here really wanna use exchange programs,etc why do they have to set up an autosurf? Do they actually want to do something else instead of viewing the ads? Whats the reason of using this? I think its to not have to sit and watch the ads and can work doing something else.. But just my opinion..

My ADVERTISERS, which I have many of and have for over 3 years, have told me they do not want this type of service PROMOTED. Thats it.. Whats the big darn deal. We have sites we cannot accept because they are in a certain language, or they are hosted on a slow slow server we cannot use, or have mp3s, or have illegal software, etc.. There are many reasons we use to review sites.. We can even decline a site if we do NOT think its well designed.. This is at advertisers request as well.. I know some of these advertisers you are referring to and we are not a small advertiser either.. WE have made payments for 3 years now always on time. I do the payments myself so I know. WE have had some that were delayed 2 or 3 days because of paypal but that has been it. If you think I made a mistake here then so be it.. I really dont have time to argue this petty stuff at this point any longer..

We do have scripts we can compare urls, etc.. but occasionaly or cheaters slip through the crack for a few days.. Thats all I was saying.. We have many scripts to help with cheaters from IP tracking, to domain tracking, to software being used, etc.. But dont tell me not to blame those that change urls to illegal type sites, thats absurd.. It doesnt matter if we catch them or not its still not right on their behalf. As I said 90% of our cheaters are in this category. We catch probably 100% of them in a few days but always that 1% that sneak thru the crack for a few days.. Scripts to catch cheaters are not 100% and if you think so then why not call alladvantage, or any of the old surf programs and see what they think of this..

I think my attitude has been pretty good here its people like you that need to lay off people sometimes. Im not magic, I cant tell you instantly what happened as I didnt even know at first as I had to research for 30 minutes before I knew what the heck was going on. Again, I told Robert exactly what had happened, i paid him, reinstated him, apologized to him..

I have answered every question(i may have missed some) as honest as I can be. Notice i had to insert in parenthesis that i may have missed some. I did not want to be called a liar and a deceiver.. I know now how these forums work

I will tell you this.. I was willing to come here and answer questions on a daily basis.. I know how programs like this could be helpful.. But I will not NOW nor NEVER come to a place like this where it seems to me to have a lot very very grumpy people..

Have a good day.. Im gone..

CompactBanner.Com



download an autosurf program"
"advertisers don't like surfing programs"
"autosurfing is cheating"

CB, please educate yourself about this industry. You are doing your advertisers a GREAT disservice with your remarks that show you don't have a clue how things work. I hope many of your advertisers read this, and I hope many of the loyal members here spread the word that you don't know very much about this industry yet come off as "the advertiser's trusted advisor!." Even outside the GPT industry, advertising sales that count on any kind of clickthrough have set, defined rates. Check out the players -- the knowledgeable ones -- doubleclick, HTTPads, ValueKlik, and others -- those that get serious ad money from serious advertisers. We aren't talking tens of dollars, we're talking millions.

Slipping through the cracks is something to be expected to happen ONCE in a while. I would say on average, 50% of the CB banner attached sites I visit have scumware or spyware, non-working banners, or crash the browser. That's not very good for your advertisers. If you want to run a reputatble program, you need to rethink your QA and your policies. You admitted outright that "people use a different URL" when they sign up. Perhaps instead of blaming those select few unscrupulous people, you should invest in some scripts that would randomly and continuously check for mismatched URLs. Seeing that come from you, there's no way you'd ever get my ad dollars.

You know what they say.....negative feedback about a business travels hundreds of times faster than positive feedback.

Congratulations! You just put your attitude, inexperience, and reputation in front of 8000+ people, and that number will grow exponentially in the coming weeks.
matois
There's an old saying "if you can't stand the heat, get out of the kitchen." It looks like Mr. Compact Banners couldn't take the heat like a responsible business representative and bolted.

That's OK -- he gave much insight into their operation and his comments speak for themselves.

Or then again....maybe he's off "downloading" an autosurfer LOL
dutchtraffic
QUOTE (compactbanner @ Mar 9 2003, 11:12 PM)
Did I say I owned these sites? ?Did I say i was in charge? No I didnt. ?Not one time.. ? Saybyebye uses same adserving and hosting provider..

Also use the same paypal ad.gif

Name:
Compact Banner (The sender of this payment is Verified)
Email:
support@saybyebye.net
Email Address That Payment Was Sent to:

webmaster@dutchtraffic.com

Its not my fault saybyebye looks the same:
same server
Same person registred
same banners
same script
same paypal



I do understand why autosurfs are banned!

Just I think I can give more results with my site then your bannerservice does.
I really would like to competite with you promoting a site ab.gif
compactbanner
My comments were nothing. I, myself think the autosurf programs rip off advertisers. Plain and simple.. Last I seen it is a free country here and I can have my own opinion. Anything that allows surfers to earn credits/cash and not actuall have to see the ads is a form of cheating. If advertisers like this then fine, I know plenty who do not.

I cant stand the heat? You are right, not when I have to come here and defend myself from the likes of you who have no earthly idea who I am or what I stand for. I work my tail off on this program and will not continue to answer questions here when this whole problem was resolved farily quickly and you continue to let loose your childish remarks.

I know there are companies that are scams and that cheat but ICB is not one.. Whether you choose to believe me or not is not my problem. WE have many happy members and gain more each day. Of course not all 100% are happy, never have been and never will be, there is no way to satisfy everyone completely, It's the Nature of the Beast!

What was responsible was for me to resolve the problem that was posted here. It was, and was done quickly. Thats all i can do and I will not answer questions here in this forum as I have a life and dont have time to deal with childish/petty arguments. Its not good for myself nor any of the forum viewers in this forum.

Dont blame me for leaving, its the likes of you posting that cause this to happen.. No wonder no one comes to these forums to answer questions..

CB
moneywithinternet
ar.gif ehhhhh well first of all I am not member of compactbanner but I am member of saybyebye.

But if they have the same rules, I think every website would be deleted because for example my site is often to see in an autosurfer but not by me. So how would you track this??????? So I could be deleted because some members are promoting me in an autosurfer????????

Well this sounds weird to me ac.gif ac.gif ac.gif ar.gif ar.gif ao.gif aj.gif

Many websites that have referralstructures are being advertised on autosurfers. :ph34r: :ph34r: :ph34r: So they should all be afraid if they are member of compactbanner and saybyebye?????? :ph34r: :ph34r:


Well just my 2 cents ad.gif ab.gif be.gif
cortega26
It's not grumpy people, it's people not happy with customer service/support from compactbanner. Good companies differentiate from bad for several reasons, one of them is the customer support.

Yes, people is not always nice, especially if this people feel cheated and if this people is making you make money, you can't survive without advertisers that's right, but can't survive without member/affiliates either. You need BOTH to make your business survive, so it's not just making happy advertisers but happy affiliates too, that's called in managment a win-win situation. Keep that in mind.

You may choose not come again here, it won't solve your problem with unhappy affiliates, on the opposite, that will make them get angrier.

There are some company owners around and some of them have very good feedback with their affiliates here. If someone advised you to avoid coming here it's because THEY DON'T WANT TO DEAL with their affiliates and maybe they are not smart enough to understand why a win-win situation it's important.

I really don't care if you are the CEO/owner or just the company supporter here, the point is you have to deal with your affiliates, you have to be clear in your TOS, you have to accept anything which is not strictly prohibited in your TOS, you have accept people complaining for anything they could feel to be unhappy, I recall, THAT is important because that is the company support.

Hope you take this a good manner, it's just an advice from someone who had dealed around public relationships.
matois
LOL well "the likes of me" still hasn't seen answers to the questions aa.gif

If you can't take constructive criticism or answer questions about your program.....

No one except you is complaining and assuming a defensive posture.

There are some excellent resources on the web on how to provide good customer service. They might be of help to you.
compactbanner
I have answered all the questions..

There is NO way to tell which visitors are using autosurfs. I do NOT and never have disputed this. We can track and see this but no way to stop it..WE cant punish the webmaster for this..And this is why I reinstated his account..

BUT, we can NO longer accept sites that PROMOTE this product. Its simple as this..

I also never disputed saybyebye and compactbanner were owned by same person. I called it another company because it is another company.. I myself write the checks from same bank account but it is separate company. I do support for both companies as well.

I do not own these and do NOT do the programming for these. Its done by another person. We have had been open 3 years nearly and have had major trouble with our servers the past few days and working diligently.

Im interested to know what the scumware is that people are referring too as I talked to my programmer and he didnt know either.. We had troulbe with it in the past but did NOT know it was happening still.. Seems strange no one has mailed me about this lately..

I also do support for a company in a major metropolitan area and deal with a variety of customers on a daily basis so I know how to treat my members..

1. HIs problem was addressed and done quickly if you ask me
2. I never argued we could stop people from using autosurfs.. We will upgrade our terms to reflect no more sites that promote autosurfs and will send out an email when our email server problems are fixed that current sites need to remove autosurf links, etc..
3. Im not going to compete with anyone as thats NOT what I am here to do. Our progam is completely diff than an autosurf.
4. If I missed any questions I am sorry, I dont have time to reread the entire posts over and over.
5. Again, at leat dutch understands why they are banned..
6. I cant for the life of me actually believe people here belive HUGE advertisers wish to have their ads shown on these.. come on, get real.
7. Its over and done with.. I will do what I can to make people happy as I always have. OUr paypal is one in the same and all payments come from saybyebye whether its from compactbanner or saybyebye. Maybe I should change this but as long as our members get paid then I dont think they really care.


Thanks,
CB
cortega26
Ok man, let's get real. Let's talk about numbers.

You are paying between 0,20 and 0,50 for each 1000 banner views, what do you (or your advertisers) expect for that rate?.

How much do you think it cost 1000 banners impressions let say in google, altavista, yahoo or vivisimo. Ok, I'm talking about HUGE companies, let's talk about a medium one: how much do you think it cost to run a banner advertising campaign at doubleclick?.

Do you real expect me (or anyone) to design a very suitable/fancy site with real-US-non.repeated-interested.visitors for less than half a dollar for each 1000 thousands visits?, come on man, get real, webhosting costs nice money and spend 468x60 pixels of my site for 0,02-0,05 CENTS each visitor is nonsense. Sorry but cheap advertising produces cheap results. Popinads pays 2 bucks for each 1000 visitor, that's between 4-10 what you pay, btw they have stated clearly in their TOS they don't accept autosurf programs.

I'm absolutely that a large amount of your members are using autosurf programs, so how are you going to control that?, in your words you can't track if the sites are being showed throuht an autosurf program or not, so you maybe have an anti-cheat based on IP visitors, so once again tell us, BE CLEAR with us, what's the percentage of repeated visitors your site accept before being cataloged as "fraudulent"?, is it acceptable to use an autosurf program for a % of the site visit's?, is it allowed to redeem banner impressions in other programs (say Iloveclicks, Clickthru or anyother) and use with the compactbanner code?.

You will be loved here if you are enoughly clear in terms/tos, guaranteed.

Sincerely,
Carlos Ortega.
matois
Re: scumware......Xupiter is one that comes to mind.

Then there's eZula, Gator, Surf+, TopText, LimeWire and the list goes on. I've stopped every one of these from your advertisers on a number of occasions. By the way, there is a class action lawsuit pending against gator and the companies and advertisers that force it -- whether they "know" it's there or "didn't know" it was there. The courts recently ruled that anyone who delivers advertising has an obligation to inform any user that might view their advertising EACH and EVERY time they might be susceptible to the Gator intrusion. Is YOUR company on the list of companies who profess "ignorance" as to what their advertisers are doing?

And by the way, the last time a support representative from the company in which I am a partner displayed behavior such as yours to a customer, he lost his job. And rightfully so.

Here are some links to help you improve your CRM skills:

http://www.howtoadvice.com/CustomerService/
http://www.ravenwerks.com/customer/servicetips.htm
http://www.customerfocusconsult.com/articles.htm
compactbanner
Cortega(Carlos),

I hope this answers your questions.. Im trying my hardest right now.

1. $.20 and $.50 is average rate for banners whether you like it or not.
2. Banner advertising campaigns can very depending on many diff reasons. We target or traffic as well so it costs a little more.
3. Most of the bigger advertisers pay banner rates the same as we do.
4. POPINADS is stricly pops.. you get paid $2 per 1000 pops.. Our pop codes only show a certain amount of pops.. Not everyone will see pops and not everyone will see more than one pop on our multi pop code. Our single pop code shows one pop per 24 hour period(we did have problems a while back but its fixed now). So what Im saying is you may accumulate 6000 banner impressions before you reach 500 pops.. thats why rates are lower.. this is a banner+pop code and many other sites do this as well.
5. As I HAVE said about 5 times on this forum our TOS will be updated and all members mailed. I have said over and over I realize many visitors use this software and nothing I can do about it. Advertisers do NOT like it but not much we can do to stop it even though I consider it a form of cheating. And others in here do to but they choose to email me privately. But in the end it was an error by our program that suspended these accounts but the script sent the user the cancellation mail. This is why I was able to retrieve the account and reinstate it. It was a big mess but was fixable.
5. Repeated views are not flagged as fraudulent.. many people visit sites and will cause repeated views.. Our advertisers pay on a frequency cap anywhere from 1 per 4 hours to 1 per 24 hours.
6. We cannot stop people from using autosurfs even though I wish we could.. WE can track IPs, OS, country visitor is from, etc, but Im not for sure if this can be tracked.. I bet it can but not for sure..
7. Use our code on these exchange programs? Im not sure im clear on that question.. Can you clarify?

Thanks,
CompactBanner
compactbanner
matois,

1. I for ONE have NEVER received any emails or complaints about surf+, limewire, top text, nor ezula.. We did have a problem with gator from one advertiser but I requested it be taken off and it was.
2. We never know when the scumware occurs until we received mail about gator... We do have a search bar on one of our codes as its the higher paying code but we know of this software and it is NOT scumware. But we have NEVER received emails about this other stuff.. I wish someone would have.. I test the ads every day and I usually see what we are suppose to see but there are the occasional blemishes.
3. Lost his job? For what? Im seriously wondering what you think I have done.. I have over and over tried to answer questions, explain my situation, and resolve the problem with dutchtraffic. Im seriously laughing here as I have reread this whole post and do not see that i have done a thing to cause such behavior from you.
4. Im not even going to dignify your last part with an answer as the argument will only continue.

Thanks and have a good night,
CompactBanner
Flanneljava
I joined Saybyebye several months ago and got payment the first two times, and now with last payment I asked why it wasnt made and they have changed tos to make payment in 45 days. This is okay I guess, but now I am getting a little nervous with these posts. Wondering if my account will be cancelled as some members have place my signup page on autosurf programs.

What a way to wake up in the morning.
compactbanner
flanneljava,

WE have paid NET 45 for 2 years now.. We have never said we would pay sooner.. There were a few months OUR cash came in extremely early so I paid early. But we always had NET 45 as our standard payment terms. We would love to make it sooner but most of our big advertisers pay net 30 to net 60. You can email me at support@saybyebye.net and I will check for you if you were not paid on time. Looking into your past history you were always paid Net 40 to Net 50..

Thanks,
CompactBanner.Com
compactbanner
Also, to everyone reading this post.. I have talked with several advertisers and they do NOT want sites that promote autosurf.. They realize it's impossible to stop visitors from using this. But in reality, if this is a forum for stopping scams such as what you thought our company was then I suggest everyone here look very hard at what they are doing. There are many posts on the web about this autosurf not being good for advertisers. For example, here is one on adspace.

No Longer accepting hits from autosurf programs! Saturday, February 22,2003

Due to advertisers wishes and a vote in the forum, we will no longer accept hits to a members promote.php page through autosurf programs. Everyone agrees that although a few hits from these exchanges are quality hits, the majority are not. This should increase the integrity and reputation of ShareAdSpace.com and will bring more advertisers into the inventory base


CB Team
Flanneljava
I got two payments for saybyebye two months in a row, for periods of time before that. I joined in June. I have recieved no payment for december (way past 45 days for that, or january) So where am I wrong wondering where payment was?

I already did email and ask about December payment, and was told it would be 45 days, so is that 45 days after the 45 days?
compactbanner
FlannelJava,

Its not the fact it is NET 45 as its always been net 45.. Minimum payment has been $20 for a while.. I have paid members for the past 6 months if over $5. Its not strictly a minimum payment of $20.. With the fee paypal charges Im not sure why people want $5 or $6 when they can wait until $20 and save some money.. Anyways, you will be paid NET 45 when you reach your $20 minimum.

Thanks,
dutchtraffic
QUOTE (compactbanner @ Mar 11 2003, 03:48 AM)
Also, to everyone reading this post.. I have talked with several advertisers and they do NOT want sites that promote autosurf.. They realize it's impossible to stop visitors from using this. ?But in reality, if this is a forum for stopping scams such as what you thought our company was then I suggest everyone here look very hard at what they are doing. ?There are many posts on the web about this autosurf not being good for advertisers. ?For example, here is one on adspace.

No Longer accepting hits from autosurf programs! Saturday, February 22,2003

Due to advertisers wishes and a vote in the forum, we will no longer accept hits to a members promote.php page through autosurf programs. Everyone agrees that although a few hits from these exchanges are quality hits, the majority are not. This should increase the integrity and reputation of ShareAdSpace.com and will bring more advertisers into the inventory base


CB Team

What are you? a ##?

Shareadpace was used the cheat on other programs like ECF and many more, they are banned on every autosurf....
You know nothing about this industry so why dont you just shut up like you told everyone 10 posts ago.
I think everyone knows enough now about compactbanner now.


Sorry guys he is really boring ah.gif
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