After MoneyBookers S$2.68 fee, I I transferred about S$60 to my bank account but about 5 days later I checked my bank account, only received about $40...
I contacted my bank & they did not charge to receive money for this transaction & have never charge to receive money for any method.
I emailed MoneyBookers on Dec 31, got ignored, i send again on Jan 4 & received reply that they are looking into it. Still no news what happened to the missing S$20.
Anyone else have similar problem with MoneyBookers?
QUOTE
Date: 1/4/2003 19:48:58 +0100
From: <service@moneybookers.com>
Reply-to: service@moneybookers.com
To: ****@********.net
Subject: [Ticket #14303] Withdrawal To Bank Account
Dear Sir,
Thank you for your email. We would like to assure you that the
responsible person has been contacted concerning your inquiry and they
will check the unfortunate issue throughly. We will get back to you as
soon as we have a report.
Sincerely,
The moneybookers.com Team
[cash@intelnova.net - Tue Dec 31 12:44:49 2002]:
> Good evening,
>
> I withdrew S$59.31 to my bank account on Dec 26, 2002 but I only
> received S$39.31 in my bank account, short of S$20. My HSBC bank
does
> not charge any fee to receive money from anyone. I do not have this
> problem when I used PayPal to withdraw money to this bank account.
>
> Thus, I assumed the problem lies with MoneyBookers sending wrong
> amount. Please clarify to me & rectify it either by crediting the
> remaining S$20 to my MoneyBookers account or withdraw to my bank
> account ASAP. Below are the information that you may need to look
into
> my problem. Thanks.
>
> Primary User Email: ******@*******.com.sg
> Transaction ID: 28****
>
> 28**** 26 Dec 02 12:41 Withdraw Fee 2.68 processed 0.00
> 28**** 26 Dec 02 12:41 Withdraw Bank transfer 59.31 processed
> 0.00
>
> BELOW IS MY BANK ACCOUNT STATEMENT IN SGD:
>
> Account 151-******-*** SGD STATEMENT SAVINGS
>
> Date 31 Dec 2002
> Details CREDIT AS ADVISED
> 02122700****A
> MONEYBOOKERS LTD
> (((((O MONEYBOOKERS TR I
>
> Amount 39.31
> Balance after Transaction **,***.88
> Deal Number YIR003880
> Source Type BANKING TERMINAL (UBT
From: <service@moneybookers.com>
Reply-to: service@moneybookers.com
To: ****@********.net
Subject: [Ticket #14303] Withdrawal To Bank Account
Dear Sir,
Thank you for your email. We would like to assure you that the
responsible person has been contacted concerning your inquiry and they
will check the unfortunate issue throughly. We will get back to you as
soon as we have a report.
Sincerely,
The moneybookers.com Team
[cash@intelnova.net - Tue Dec 31 12:44:49 2002]:
> Good evening,
>
> I withdrew S$59.31 to my bank account on Dec 26, 2002 but I only
> received S$39.31 in my bank account, short of S$20. My HSBC bank
does
> not charge any fee to receive money from anyone. I do not have this
> problem when I used PayPal to withdraw money to this bank account.
>
> Thus, I assumed the problem lies with MoneyBookers sending wrong
> amount. Please clarify to me & rectify it either by crediting the
> remaining S$20 to my MoneyBookers account or withdraw to my bank
> account ASAP. Below are the information that you may need to look
into
> my problem. Thanks.
>
> Primary User Email: ******@*******.com.sg
> Transaction ID: 28****
>
> 28**** 26 Dec 02 12:41 Withdraw Fee 2.68 processed 0.00
> 28**** 26 Dec 02 12:41 Withdraw Bank transfer 59.31 processed
> 0.00
>
> BELOW IS MY BANK ACCOUNT STATEMENT IN SGD:
>
> Account 151-******-*** SGD STATEMENT SAVINGS
>
> Date 31 Dec 2002
> Details CREDIT AS ADVISED
> 02122700****A
> MONEYBOOKERS LTD
> (((((O MONEYBOOKERS TR I
>
> Amount 39.31
> Balance after Transaction **,***.88
> Deal Number YIR003880
> Source Type BANKING TERMINAL (UBT
.
