I gave them the alotted amount of time before I emailed them about my redemption. They got back to me saying that they were sorry and they were running behind on redemptions.
2 more months have gone by and still nothing! I feel like going over to GPT Boycott and posting about them.
I don't go to their site anymore, but still click on links in their emails and I have accumulated enough points to cash out again for another $10.00, but I don't know what to do anymore.